Managing premium and billing

Hit upgrade anywhere in the app, whether that is on running into the free-tier property limit or trying to invite a partner or simply from your profile, and you are handed to Stripe’s checkout page to pay. You pick your plan there: £6.99 a month, or a one-off £19.99 for a full year. Come back afterwards and premium is already active, with nothing to wait on.

On the monthly plan, "Manage subscription" in your profile opens Stripe’s billing portal, where you can update your card or look back through past invoices or cancel outright, all of it outside the app on Stripe’s own secure pages. Cancelling does not cut you off there and then. Premium stays fully active until the end of the billing period you have already paid for, and your profile shows the exact date it will lapse.

The annual pass has nothing to manage or cancel, because it is a single payment rather than a recurring one. There is no card on file and no billing portal; premium simply runs for its 12 months. Your profile shows the date it ends, and nothing is taken when it does.

Whichever plan you were on, when premium ends you drop back to the free tier. A monthly subscription ends when you cancel it, at the close of the period you have paid for; the annual pass ends when its 12 months are up. Properties you have already added are not deleted, you simply cannot add more, because the free tier counts every property you have ever added rather than how many you are holding at the time. Nothing about your existing data goes anywhere, you just lose what premium was unlocking.

If you were linked with a partner, that link is dissolved when your premium ends, and any invite you had waiting is withdrawn. This happens because it was your premium that ended, and it happens even in the unlikely case that your partner was separately paying of their own. If you both want to carry on sharing afterwards, the other will need to send a fresh invite.